Disney plus free on o2 priority??

[Patchy]

It's not working for me. Follow link on priority app- register details and ot says can take 48 hours will get a text message and email to confirm.

Received neither!

Tried starting process again with different email address,same thing.

Not showing in My o2 as bolt on or extra either?

Definitely on 24 month contract.

Stuck send help, #wantdisney+

[jonsie · Accepted solution]

Try adding it using mobile data instead of wifi @Patchy 

Guide: Adding and removing O2 Extras  

If you still have problems

You need to call O2 

You can use Skype to call.

All numbers including Skype are in this guide

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call