Disney+ free6 month subscription

Allwilson · ‎27-08-2023

I followed the link on the Disney + message I received and signed up for the 6 month free subscription but I am being charged a monthly subscription.

MI5 · ‎27-08-2023

@Allwilson

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎27-08-2023

Free period has probably ended.

How to remove in the link

Guide: Adding and removing O2 Extras

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

madasaf1sh · ‎27-08-2023

@Allwilson

It does tell you when you take out the extra that unless YOU cancel the extra it will continue, and you will be charged, if you failed to do this or read what it tells you then that is your fault.

o2 will not refund the charge

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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