cancel
Showing results for 
Search instead for 
Did you mean: 

Disney Plus

Nameeta
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have tried to add my 6 months free Disney plus but it won’t let me do it as I still have one month left on my previous Offer. I have tried to call to resolve this but your phone lines shut whilst I was on hold. Please can someone assist in getting the Disney plus added to my account 

Message 1 of 2
76 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 106403 Posts
  • 790 Topics
  • 5485 Solutions
Registered:

Hi @Nameeta 

Please note the following info...

"If your current subscription has longer to run, you cannot piggy-back to extend it

You would need to use a different email address to register a new subscription"

You will find everything you need to know in this guide

Guide: Adding and removing O2 Extras  

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 2
69 Views
1 REPLY 1

Cleoriff
Level 94: Supreme
  • 106403 Posts
  • 790 Topics
  • 5485 Solutions
Registered:

Hi @Nameeta 

Please note the following info...

"If your current subscription has longer to run, you cannot piggy-back to extend it

You would need to use a different email address to register a new subscription"

You will find everything you need to know in this guide

Guide: Adding and removing O2 Extras  

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 2
70 Views