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Disney Plus already redeemed

RyanMac
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Hi there,

 

I have recently joined o2 and as part of that I have added disney plus as an extra, however when I click to redeem it on my o2, it redirects me to disney plus to say the code has already been redeemed, is there any fix for this? Thanks!

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MI5
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@RyanMac 

Have you tried doing it on your phone using your mobile data connection?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152196 Posts
  • 651 Topics
  • 28997 Solutions
Registered:

@RyanMac 

Have you tried doing it on your phone using your mobile data connection?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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RyanMac
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Thank you so much, legend! That's it sorted slight_smile

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MI5
Level 94: Supreme
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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