Solved: Disgusted

Kookie1967 · ‎11-11-2021

So I ordered a new phone the other day they said yes its available will send next day. 3 days later still not arrives and now saying no stock. I try to call 3 times today each time your in a queue wait time 15 mins. After 45 mins each time still no luck in getting through. I'm seriously thinking to forget upgrade and go with different provider.

gmarkj · ‎11-11-2021

Hey @Kookie1967

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

gmarkj · ‎11-11-2021

Hey @Kookie1967

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

O2

Disgusted

Sim only deal

My latest bill

Change payment date

Sim swap

Changing Payment Date