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Discount

Ls9999
Level 1: Joiner
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Hello,

 

I sent the text through to apply for loyalty discount and it said it was approved, however it hasn’t been taken form my bill.  I was told with discount my bill would be around £44 and it has come out at nearly £50 which was the price I was quoted before discount.

will it be applied to my next bill or do I need to do something more about it.

Thanks

Laura Sims

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MI5
Level 94: Supreme
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Registered:

@Ls9999 

It's applied from your second bill. 

Guide: O2 Open & Friends and Family discounts - How to sign up 

Guide: Where is my discount or Extra Data? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122256 Posts
  • 609 Topics
  • 18982 Solutions
Registered:

@Ls9999 

It's applied from your second bill. 

Guide: O2 Open & Friends and Family discounts - How to sign up 

Guide: Where is my discount or Extra Data? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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