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Fish2023 · ‎23-12-2023

I recently upgraded my phone and was given a discount code to recieve earpods for £1 as part of the upgrade. The code states it is invalid despite following instructions given. It expires soon. Any thoughts?

pgn · ‎23-12-2023

All info in who to contact here @Fish2023 - Guide: Gift with Purchase

Links to O2 Social Media Team here

Cleoriff · ‎23-12-2023

@Fish2023

Check this guide Guide: Gift with Purchase

Veritas Numquam Perit

Fish2023 · ‎23-12-2023

Thanks. I take it I'll wait for a new code? Or should I call? The guide states if it shows as invalid they "are working on resending "....how will I know if they are?

Total novice!

MI5 · ‎23-12-2023

@Fish2023

Make sure you follow the link in the text to the shop and copy / paste the code to avoid errors.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Fish2023 · ‎23-12-2023

Thanks for the reply but unfortunately I did exactly that. I'll give them a buzz tomorrow!

MI5 · ‎23-12-2023

Good luck @Fish2023

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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