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Disconnection

Anonymous
Not applicable

Date: 10 August 2014

 

 

Dear Customer Service Officer,

 

Re: Disconnection of Mobile Phone Line

 

I write to give 1 month notice to disconnect the captioned line, effective today's date (10/8/2014) because I moved to Hong Kong.  Please be noted that my address has been changed 

 

from: xxxx

 

to : xxxx

 

my new Contact No. has been changed

 

Thank you for your kind attention and assistance to disconnect the captioned line.

 

Regards

 

 

 

 

 

 

Message 1 of 19
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1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable

Hi

This is a user to user forum which is open to public eyes so I've asked for your personal details to be removed.

Help link : http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...

O2 Contact Address is :

Telefónica UK Limited
Correspondence Department

PO BOX 694

Winchester

SO23 5AP



You can contact Customer Service free from your phone by dialling From abroad +44 3448090202 Free† from an O2 powered phone.

http://www.o2.co.uk/contactus

Or use Live Chat.

View solution in original post

Message 3 of 19
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18 REPLIES 18

Anonymous
Not applicable

???? you need to send this to o2 not post it on here 

 

jay 

Message 2 of 19
1,852 Views

Anonymous
Not applicable

Hi

This is a user to user forum which is open to public eyes so I've asked for your personal details to be removed.

Help link : http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...

O2 Contact Address is :

Telefónica UK Limited
Correspondence Department

PO BOX 694

Winchester

SO23 5AP



You can contact Customer Service free from your phone by dialling From abroad +44 3448090202 Free† from an O2 powered phone.

http://www.o2.co.uk/contactus

Or use Live Chat.

Message 3 of 19
1,814 Views

Cleoriff
  • 122347 Posts
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Registered:

I doubt the OP will be back.

They obviously think they have sent that email to the correct place, so job done (as it were) slight_frown

Veritas Numquam Perit

Girl in a jacket
Message 4 of 19
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Anonymous
Not applicable
Maybe if I mention them and they receive an e mail notification.

@Anonymous
Message 5 of 19
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MI5
Level 94: Supreme
  • 143403 Posts
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Registered:
If they don't come back I can guess what the next post will be in 6 months time......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Message 6 of 19
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Anonymous
Not applicable
True ~ if they ever move back to the Uk.

Message 7 of 19
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Anonymous
Not applicable
I doubt it they probably will have shut all their bank accounts and got Hong Kong ones by then wink
Message 8 of 19
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Anonymous
Not applicable
As they've left a forwarding telephone number possibly @Toby or @Anonymous can pass this to the disconnections department ?
Message 9 of 19
1,738 Views

Anonymous
Not applicable
Maybe they can pass the whole message on then it's sorted
Message 10 of 19
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