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Anonymous
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Accepted Solution

Disconnection

[ Edited ]

Date: 10 August 2014

 

 

Dear Customer Service Officer,

 

Re: Disconnection of Mobile Phone Line

 

I write to give 1 month notice to disconnect the captioned line, effective today's date (10/8/2014) because I moved to Hong Kong.  Please be noted that my address has been changed 

 

from: xxxx

 

to : xxxx

 

my new Contact No. has been changed

 

Thank you for your kind attention and assistance to disconnect the captioned line.

 

Regards

 

 

 

 

 

 

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Anonymous
Posts: 0

Re: Disconnection

???? you need to send this to o2 not post it on here 

 

jay 

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Anonymous
Posts: 0

Re: Disconnection

[ Edited ]

Hi

This is a user to user forum which is open to public eyes so I've asked for your personal details to be removed.

Help link : http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...

O2 Contact Address is :

Telefónica UK Limited
Correspondence Department

PO BOX 694

Winchester

SO23 5AP



You can contact Customer Service free from your phone by dialling From abroad +44 3448090202 Free† from an O2 powered phone.

http://www.o2.co.uk/contactus

Or use Live Chat.

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Posts: 92,784
Topics: 751
Registered: ‎14-01-2013

Re: Disconnection

I doubt the OP will be back.

They obviously think they have sent that email to the correct place, so job done (as it were) Smiley Sad

*The Game Is On*

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Anonymous
Posts: 0

Re: Disconnection

Maybe if I mention them and they receive an e mail notification.

@Anonymous
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Posts: 108,601
Topics: 561
Solutions: 14,391
Registered: ‎04-04-2012

Re: Disconnection

If they don't come back I can guess what the next post will be in 6 months time......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Disconnection

True ~ if they ever move back to the Uk.

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Anonymous
Posts: 0

Re: Disconnection

I doubt it they probably will have shut all their bank accounts and got Hong Kong ones by then Smiley Wink
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Anonymous
Posts: 0

Re: Disconnection

As they've left a forwarding telephone number possibly @Toby or @Anonymous can pass this to the disconnections department ?
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Anonymous
Posts: 0

Re: Disconnection

Maybe they can pass the whole message on then it's sorted