cancel
Showing results for 
Search instead for 
Did you mean: 

Disconnection

Iyaz
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi I think my phone has been disconnected and I have made payment and it’s not coming back on I have tried so many option to speak to customer service but it seems like you can’t speak to someone in person I tried live chat customer service but can’t get through to anyone.. I can’t get out of my house and I only have my mobiles my family can’t get in touch with me... it is so frustrating can someone please help
Message 1 of 3
324 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Iyaz 

You could try calling via Skype https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
317 Views

Bambino
Level 84: Resplendent
  • 22941 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@Iyaz You can try calling the Payment Management Team

0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 3
298 Views