Disagree with my bill

[Diana6]

Hi there, 

Im not happy with my bill and I need someone to resolve this! 
Im abroad and can’t call I have no choice only chat here!

my bill is 82£ I’m abroad and I haven’t use my phone 

Im your client for more than 10 years..never had a phone or anything else but paying my bills . I have another phone with sky paying 10 £ per month have phones every year, being abroad paying only 2 £ per day for using my phone … and very disappointed with O2 for not using my phone and paying 82£ please sort this out 

thank you

[gmarkj · Accepted solution]

This is not customer services @Diana6 but a customer community.

If you are not able to call then you can try messaging o2 using social media - links below.

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)