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Disagree with my bill

Diana6
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi there, 

Im not happy with my bill and I need someone to resolve this! 
Im abroad and can’t call I have no choice only chat here!

my bill is 82£ I’m abroad and I haven’t use my phone 

Im your client for more than 10 years..never had a phone or anything else but paying my bills . I have another phone with sky paying 10 £ per month have phones every year, being abroad paying only 2 £ per day for using my phone … and very disappointed with O2 for not using my phone and paying 82£ please sort this out 

thank you

 

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gmarkj
Level 66: Unequalled
  • 11961 Posts
  • 94 Topics
  • 1119 Solutions
Registered:

This is not customer services @Diana6 but a customer community.

If you are not able to call then you can try messaging o2 using social media - links below.

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Message 2 of 2
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gmarkj
Level 66: Unequalled
  • 11961 Posts
  • 94 Topics
  • 1119 Solutions
Registered:

This is not customer services @Diana6 but a customer community.

If you are not able to call then you can try messaging o2 using social media - links below.

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 2
446 Views