
on 24-05-2017 23:16
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on 24-05-2017 23:16
I have a new phone and every time I send a text I keep getting a notification telling me to text balance to 20202 etc etc. It's driving me mad! Does anyone know how to disable these notifications?
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on 24-05-2017 23:18
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 24-05-2017 23:18
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 24-04-2018 14:21
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on 24-04-2018 14:21
Hiya, I've got the same issue as OP.
I've contacted CS on 4445 and was told it's not possible to turn these off, can anyone confirm that it's no longer possible?
Thanks.
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on 24-04-2018 14:25
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on 24-04-2018 14:25
Speak to them again. It is still possible so hopefully next time you get through to someone who knows what they are talking about.
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on 24-04-2018 14:30
What can’t be are the recorded announcements at the start of your calls stating “this is a free call” etc.
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on 24-04-2018 14:33
OK, thanks for the info jonsie and MI5!
I'll give them another ring a bit later on, would be a bit awkward if I got connected to the same person again. =]
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on 24-04-2018 14:42
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on 24-04-2018 14:42
@BRT wrote:OK, thanks for the info jonsie and MI5!
I'll give them another ring a bit later on, would be a bit awkward if I got connected to the same person again. =]
Not much chance of that. If they listened to your previous call I would imagine the adviser has gone for further training....
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on 24-04-2018 15:45
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on 24-04-2018 15:45
Right, I've contacted customer services again and there were no issues this time, I've had the notifications disabled.
Thanks again for the help.
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on 24-04-2018 15:56
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on 24-04-2018 15:56

Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 24-04-2018 16:20
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on 24-04-2018 16:20
Told you the adviser had gone for more traing! Glad you had it sorted this time

