cancel
Showing results for 
Search instead for 
Did you mean: 

Disable 2FA or change phone SMS is sent to.

stevedh
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

The sim is in my car and used traffic data etc.
My car takes the old big sim and my phone a small sim, but I managed to register for myo2 and was able to log into myo2 account on my pc.
MyO2 has just sent a verification code and I can no longer log into it.
I don't want to have to regularly
take sim out of car.
remove it from sim adapter,
take sim out of my phone
put in car sim
etc.
every time I want to check myo2 on my pc.
I there any way around this or setting I can next get onto myO2

Message 1 of 4
770 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 77: Grand Master
  • 11640 Posts
  • 64 Topics
  • 3164 Solutions
Registered:

@stevedh 

 

I'm afraid not as 2FA is done to protect both you and o2 from fraud and to protect your personal data.. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 4
758 Views
3 REPLIES 3

madasaf1sh
Level 77: Grand Master
  • 11640 Posts
  • 64 Topics
  • 3164 Solutions
Registered:

@stevedh 

 

I'm afraid not as 2FA is done to protect both you and o2 from fraud and to protect your personal data.. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 4
759 Views

stevedh
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Vodaphone let you set up an alternative number for verification, others allow email.
Considering the number of devices that don't support sms that can now have sims in them it is a shame that o2 don't have alternative methods for 2FA.
Or at least offer a subset of functions that don't require 2FA such as just checking data usage etc.

Message 3 of 4
732 Views

milkins
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

"protect both you and o2 from fraud and to protect your personal data" Unless o2 can make a profit from selling your info !

Remember looking like your working smarter doesn't come from working harder

Message 4 of 4
120 Views