Direct debit

[MiM3]

18 months ago I took out a virgin media contract,  in order to get a deal, they told me I MUST take out an 02 sim card... fine...although I am with EE and not 02 but... forget that the now. They told me that at the end of my 18month contract with virgin , my 02 contract would end as well. So... 18 months later , Contract ended and I cancelled my 02 direct debit , as I was told to do, now getting emails from 02 saying that I owe 12.76 monthly direct debit,  but got an email today saying that I must pay just under £32. I was told after 18 month I wouldn't have this 02 contract anymore... what's happening?! 

[MI5]

@MiM3 

You need to cancel as the don't end automatically.

Guide: Cancelling Your Contract 

Guide: How to find help & contact O2 

[MiM3]

I cancelled my direct debit with 02 but keep getting emails and they now saying I owe just under £32 

[MI5]

Cancelling the DD does not cancel the contract @MiM3 

[MiM3]

Omg... you're kidding...? I done what virgin media told me to do... omg I have half a mind to complain to virgin media about telling me wrong information... that's ridiculous. Thank you so much for replying. I appreciate it. 

[MI5]

@MiM3 

If required make a complaint