on 25-02-2024 20:02
Hi I’m wondering g if you could help I have a phone contract with you which I pay 15-21 of every month through direct debit I’m wondering if I change it to 1-7 of every month will it still stay same if I changed now so it came out 1-7 of march or will it cost more or stay the same . Thank you
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on 25-02-2024 20:17
on 25-02-2024 20:17
You need to speak to customer services and it would be effective from April, as you will have missed the change over for the 7th March now...
You payments will stay the same, however your first payment will be pro-rated to include the additional days.
on 25-02-2024 20:17
on 25-02-2024 20:17
You need to speak to customer services and it would be effective from April, as you will have missed the change over for the 7th March now...
You payments will stay the same, however your first payment will be pro-rated to include the additional days.
on 25-02-2024 20:28
You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm