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Direct debit

AmiePedder
Level 1: Joiner
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on ‎23-01-2024 11:52

on ‎23-01-2024 11:52

I have just received a message from yourselves saying that you have cancelled my direct debit because you couldn’t take the funds out of my account. I have checked my account and there are sufficient funds in there and you have taken the money but refunded me straight away?

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MI5
Level 94: Supreme
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on ‎23-01-2024 11:55

on ‎23-01-2024 11:55

@AmiePedder 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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