cancel
Showing results for 
Search instead for 
Did you mean: 

Direct debit

lah1965
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have received a new debit card so do i need to change anything on my payment details to keep my monthly payment going ?? The account and sort codes are still the same its just the long card number. Dates and 3 digit code on the back that has changed

Message 1 of 3
84 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 122226 Posts
  • 609 Topics
  • 18981 Solutions
Registered:

@lah1965 

No need to change anything.

The direct debit is setup on your bank account, not the card.

You only need to change anything if your actual account changes.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 3 of 3
65 Views
2 REPLIES 2

Bambino
Level 73: Relic 
  • 18402 Posts
  • 881 Topics
  • 2146 Solutions
Registered:

@lah1965 If the long card number and 3 digit security code have changed you need to change them on your account. Go to your MyO2: http://www.o2.co.uk/myo2  You can then change them under 'manage my details'.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 3
67 Views

MI5
Level 94: Supreme
  • 122226 Posts
  • 609 Topics
  • 18981 Solutions
Registered:

@lah1965 

No need to change anything.

The direct debit is setup on your bank account, not the card.

You only need to change anything if your actual account changes.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 3 of 3
66 Views