Direct debit

[LauraJ]

I called last Monday to set up a direct debit, but it’s not finalised yet. How long does this take? I’m looking to purchase an Apple Watch, but can’t do so until I have a direct debit set up. Thanks.

[Bambino]

@LauraJ Please see this link: https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

Best chance of getting through is 8 am

[jonsie]

It would normally be set up automatically when taking out a contract.