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Level 1: Joiner
Posts: 1
Registered: ‎15-06-2018
Accepted Solution

Direct debit

I would like the set up my payments as a direct debit.
Posts: 84,058
Topics: 580
Solutions: 4,252
Registered: ‎04-01-2009

Re: Direct debit

You need to call customer service and they will set it up for you. 

If this is a new contract it should be set up automatically. 

Call 202 is the best option


Posts: 115,779
Topics: 571
Solutions: 15,903
Registered: ‎04-04-2012

Re: Direct debit

Direct debit mandate here http://static.o2.co.uk/assets2/pdf/O2_DirectDebitMandate.pdf
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 70: Enigma
Posts: 16,911
Registered: ‎31-03-2010

Re: Direct debit

A wise decision @Sidrah. Follow the advice above.


Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Direct debit

Hi @Sidrah, and welcome to the forum!


Have you tried contacting CS as advised by @jonsie, or using the mandate @MI5 shared the link for? Let us know if you need more help slight smile

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