Direct debit

[Jackdeacon1997]

My direct debit for my phone bill hasn’t been taken out,26th of September was the day it was due to be taken but due to it being a weekend it should have been taken out the next working day which is Monday, does anyone know why this has happened?

[madasaf1sh · Accepted solution]

@Jackdeacon1997

You will need to speak to your bank or o2 customer services on 202 or 0844 809 0202

When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else

Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.