Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Highlighted
Level 1: Joiner
Posts: 1
Registered: ‎15-06-2018
Accepted Solution

Direct debit

I would like the set up my payments as a direct debit.
Highlighted
Posts: 80,632
Topics: 573
Solutions: 3,891
Registered: ‎04-01-2009

Re: Direct debit

You need to call customer service and they will set it up for you. 

If this is a new contract it should be set up automatically. 

Call 202 is the best option

http://www.o2.co.uk/contactus

Highlighted
Posts: 105,593
Topics: 554
Solutions: 13,876
Registered: ‎04-04-2012

Re: Direct debit

Direct debit mandate here http://static.o2.co.uk/assets2/pdf/O2_DirectDebitMandate.pdf
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Level 68: Extraordinaire
Posts: 15,596
Registered: ‎31-03-2010

Re: Direct debit

A wise decision @Sidrah. Follow the advice above.

I DO NOT WORK FOR O2



Funniest-Thread-2
Highlighted
Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Direct debit

Hi @Sidrah, and welcome to the forum!

 

Have you tried contacting CS as advised by @jonsie, or using the mandate @MI5 shared the link for? Let us know if you need more help slight smile

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature