Solved: Direct debit change

Anonymous · ‎20-08-2015

I want to change the card/account that my monthly payments come out of - Do I have to do this through customer services over the phone, or can I do it online?

MI5 · ‎20-08-2015

You can do it in your My O2 but you need to set up a PIN first.
Go here http://www.o2.co.uk/myo2 then the bills tab and follow the instructions.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-08-2015

You can do it in your My O2 but you need to set up a PIN first.
Go here http://www.o2.co.uk/myo2 then the bills tab and follow the instructions.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎20-08-2015

Veritas Numquam Perit

Anonymous · ‎20-08-2015

Thank you very much!

MI5 · ‎20-08-2015

No probs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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