Direct Debit

[SMorgan]

The bill is paid monthly by direct debit and after checking that everything has been paid and there is no outstanding balance, I am still getting emails saying there is something wrong with it. 

Please could you check and confirm everything is fine. 

Thank you. 

[pgn]

Have you checked in your MyO2 to see what's happening, @SMorgan?

Nobody here can access your account, but if you use Social Media, you can get someone on the O2 side there to have a look for you. The link just below has the ways...  Good luck!

[MI5]

@SMorgan 

You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

[SMorgan]

Yeah, everything seems fine with bills and nothing outstanding but I'll give them a call today 

Thanks