Direct Debit

[TeddyB]

I have a query on my Octobers direct debit

[nikkitro9]

I’ve received two messages to say my bill wasn’t paid

[madasaf1sh · Accepted solution]

@TeddyB

I would check in myo2 in the first instance, this will detail all your charges.

@nikkitro9

The advice is to block the number and do not click on any links.
Forward the scam text to 7726 - You will may be asked to provide the number it came from.

Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

Some Android Handsets now have a spam folder which automatically puts these messages so you may need to forward from there.