on 06-05-2020 08:48
Whatisthe easiest way to change my DD, it says it can be done on MyO2 but I cannot find the page .
kev
Solved! Go to Solution.
on 06-05-2020 08:50
You can change the bank details in your direct debit via MY O2 but to change the date you have to contact O2
Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 06-05-2020 08:50
You can change the bank details in your direct debit via MY O2 but to change the date you have to contact O2
Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 06-05-2020 16:37
on 06-05-2020 16:37
on 06-05-2020 18:48
on 06-05-2020 18:48
on 20-05-2020 10:26
Given current reduced phone contacts, I was going to change my DD online. I found a link to change DD details but a message says to contact O2 directly if it is a different bank, so my new a/c and sort code is not enough? Can anyone answer this or wqill I have to call O2 customer services?
Thank you.
Mark
20-05-2020 10:36 - edited 20-05-2020 10:40
20-05-2020 10:36 - edited 20-05-2020 10:40
If you are changing the bank details, you can do this via My O2 https://www.o2.co.uk/myo2
under Manage My Details.
You won't be able to change the date though.
Veritas Numquam Perit
on 20-05-2020 12:43
on 20-05-2020 12:43
on 20-05-2020 12:46
on 20-05-2020 12:46
You shouldn't need to call them for that.
Account number and sort code should be all they need.