Solved: Direct Debit

Carolbun · ‎27-03-2018

How can I change my bill date and have the monthly payment come out on the 1st of each month?

Anonymous · ‎27-03-2018

Hi @Carolbun you need to call customer service on 202 from your phone to change the date

https://www.o2.co.uk/help/account-and-billing/how-to-pay

View solution in original post

Anonymous · ‎27-03-2018

Hi @Carolbun you need to call customer service on 202 from your phone to change the date

https://www.o2.co.uk/help/account-and-billing/how-to-pay

MI5 · ‎27-03-2018

Hi @Carolbun

The only way to change the billing date is to contact customer services http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Carolbun · ‎27-03-2018

Thanks

Anonymous · ‎27-03-2018

@Carolbun You are very welcome & welcome to the forum

Marjo · ‎27-03-2018

Welcome to the forum @Carolbun!

jonsie · ‎28-03-2018

You may find that the 1st isn't an option. Sometimes the 1st, the 2nd and the last two days of the month aren't used by banks for direct debits.

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