Solved: Direct Debit set up?

Anonymous · ‎10-06-2017

Hi,

I can't see an option to set up my direct debit online? Customer service over the phone takes ages?! Chat is not available? I run out of options. Any other suggestions?

Thanks

MI5 · ‎10-06-2017

There isn't an online option but you can fill this form in and send it in http://static.o2.co.uk/assets2/pdf/O2_DirectDebitMandate.pdf

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎10-06-2017

There isn't an online option but you can fill this form in and send it in http://static.o2.co.uk/assets2/pdf/O2_DirectDebitMandate.pdf

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-06-2017

Thanks.

MI5 · ‎10-06-2017

No worries

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-06-2017

They should have set you up with a DD when you signed up

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