Solved: Direct Debit set up?

Anonymous · ‎10-06-2017

Hi,

I can't see an option to set up my direct debit online? Customer service over the phone takes ages?! Chat is not available? I run out of options. Any other suggestions?

Thanks

MI5 · ‎10-06-2017

There isn't an online option but you can fill this form in and send it in http://static.o2.co.uk/assets2/pdf/O2_DirectDebitMandate.pdf

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎10-06-2017

There isn't an online option but you can fill this form in and send it in http://static.o2.co.uk/assets2/pdf/O2_DirectDebitMandate.pdf

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎10-06-2017

Thanks.

MI5 · ‎10-06-2017

No worries

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎10-06-2017

They should have set you up with a DD when you signed up

O2

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Access to billing / phone plan etc

Phone no longer tied to my account

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