Direct Debit bill, not taken?!

[Anonymous]

My bill is due to come out today via direct debit however it hasn't been taken? I have the correct money in my bank account so I'm somewhat confused. Is it because it's Christmas time and it's all slowed down, or? Always had the idea that a direct debit would come out whatever the date is automatically... don't fancy being fined, or getting a bad score on my record for something that isn't technically my fault.

[Anonymous]

Please ring customer services which 202 from your phone.

[Anonymous · Accepted solution]

Direct Debits are only collected on weekdays. So if your DD was due to be collected today, being a Sunday, it will be collected tomorrow.

This is the same for every UK company collecting payments by direct debit.

[jonsie]

No need to call 202. A DD is taken the first working  date after the due date.

[MI5]

I keep forgetting that it's Sunday today too

[Anonymous]

There was nowhere to say the thread has been requested to be split so I responded to them both.

Apologies however my crystal ball has been sent to o2 repairs for a service 😆😆😆😆

[Anonymous]

Ahhhh I see! Thanks for the help everyone, no need to panic now. :')

[Anonymous]

You are very welcome. Please hang around and have a look across the community. We are here to help

[Anonymous]

Indeed.

[jonsie]

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@Anonymous wrote:
Ahhhh I see! Thanks for the help everyone, no need to panic now. :')

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No Mr Mannering...