Solved: Difficulty in Paying Final Bill

Anonymous · ‎08-05-2017

Hi,

I have recently left O2 and need to pay my final bill.

Within the 'My billing account' page it says:

"Please make a payment online at Make a payment or via Telephone www.o2.co.uk/contactus."

However, when I click the first link I get:

"The page you are trying to access is no longer available."

I've tried calling the phone number given on the second link twice today and after 15mins both times I gave up.

I just want to pay!!

Any (friendly) suggestions welcome.

Thanks,

Phil

MI5 · ‎08-05-2017

Help on bill payment here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090
and o2 contact numbers here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎08-05-2017

Help on bill payment here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090
and o2 contact numbers here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

PhoneChanger · ‎09-05-2017

Best to call pre-09:30 as you should get straight through

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