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Difficult paying my bill

jane46
Level 1: Joiner
  • 2 Posts
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Hi I’ve recently lost my job and I’m finding it difficult to pay my bill this month due to no income come in as I’ve lost my job due to convid-19 plse could u help me thanks
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gmarkj
Level 59: Quartermaster
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Hi @jane46.
Sorry to hear that, but this is a customer community.
You will need to call customer services on one of the numbers in the link below to sort this out.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Cleoriff
Level 94: Supreme
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Hi @jane46 

Everything is taking longer due to the current crisis.

The numbers for the payment management team are 0800 325 302 or 0800 902 0217.

 

or try these 0800 977 73370800 587 4005 and 0800 090 1808

You could try Skype 0800 032 1402

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/td-p/1305104

 

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

Veritas Numquam Perit

Girl in a jacket
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