on 10-04-2020 11:16
on 10-04-2020 11:39
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 10-04-2020 11:44
on 10-04-2020 11:44
Hi @jane46
Everything is taking longer due to the current crisis.
The numbers for the payment management team are 0800 325 302 or 0800 902 0217.
or try these 0800 977 7337, 0800 587 4005 and 0800 090 1808
You could try Skype 0800 032 1402
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/td-p/1305104
Veritas Numquam Perit