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Device plan

Deviceplan
Level 1: Joiner
  • 1 Posts
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Hi I have paid my device plan and my bill but my phone still isn’t working the money has been taken from my account what do I do
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MI5
Level 94: Supreme
  • 143406 Posts
  • 632 Topics
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Registered:

@Deviceplan 

It can take 48 hours to reconnect you or you may still have to contact customer service to be reconnected.

Contact numbers and methods here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143406 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Deviceplan 

It can take 48 hours to reconnect you or you may still have to contact customer service to be reconnected.

Contact numbers and methods here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
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