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Device plan

Anonymous
Not applicable
On my, MYO2 is says my device plan is settled and I am still paying my airtime bill, can anyone clarify what this means, have I paid off the phone? and can i now cancel my contract or is that not right,

Thanks
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Cleoriff
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Hi @Anonymous You need to give 30 days notice on the Airtime then you can walk away. A guide to Refresh here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

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Cleoriff
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Hi @Anonymous You need to give 30 days notice on the Airtime then you can walk away. A guide to Refresh here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

Veritas Numquam Perit

Girl in a jacket
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MI5
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Yes, once device is paid up you are free on any contractual obligations.
Guide to refresh here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
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You might also want to unlock your phone to either sell or use yourself on another network https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S... but if you choose to stay with O2 and upgrade we have help for that too slight_smile
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/A-Guide-To-Upgrading-Your-O2-Phone/m-p/893108
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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So...it's all covered now then....LOL Bouncy

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MI5
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Surely not...... yet wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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@MI5 wrote:
Surely not...... yet wink

Maybe some latecomers to the party.....clown

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Anonymous
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Thanks for the help
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jonsie
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