Solved: Device plan question

Harriet23 · ‎17-11-2017

Hi. I've recently joined O2 and got an iPhone 7.

I'm just wondering if I were to pay off my device plan in full, would this mean I need to upgrade or can I keep my current airtime plan?

MI5 · ‎17-11-2017

You can do either but as you don't want to upgrade you can just continue paying the airtime, so effectively a sim only tariff.
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-11-2017

You can do either but as you don't want to upgrade you can just continue paying the airtime, so effectively a sim only tariff.
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Harriet23 · ‎17-11-2017

Okay, thank you.

MI5 · ‎17-11-2017

No worries

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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