Solved: Device and Contract

darkphreak · ‎13-11-2023

Once I pay off what's left of my device plan, how long before I can cancel my contract? Or do I have to wait until the official end of my contract?

MI5 · ‎13-11-2023

@darkphreak

You can cancel immediately.

Guide: How does O2 Refresh work?

Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-11-2023

@darkphreak

You can cancel immediately.

Guide: How does O2 Refresh work?

Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎13-11-2023

Once your device is paid off you can cancel your airtime contract at any time

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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