Its down to them having to close the Credit Agreement down, and to check if you want to keep the number, or give 30 days notice.
You cannpot make adittional payments via my O2. yuo can however call C.S and make additonal payments via them(I know this because I've done it).
When doing so make sure you tell them and they conform that you are maong an additional device payment that is to be used to reduce the outstanding balance.
Thats what I thought, so before I replied and tried to help someone I hought I would be clear of my facts so went to the my O2 app and tried to make an additional payment outside of my normal contractual payment(which has already been paid this month) and there is in fact no facility for you to make an additional device payment only a payment toward your line rental account(unless ive missed something- always happy to learn something new):slight_smile:
not wishing to contradict or argue(have neither the time nor inclination LOL )
I have just tried it-again-. I won't post a screen shot as it contains personal information but you can definately make a payment to your airtime account but once your monthly contractual payment for devices has ben taken there is no facility/box/link/at the bottom of the listing to make a payment. There is before the monthly contractual payment is made but not after.
I have just spent 2 minutes of my life checking this out again. Now im going to get back to doing some actual work.
Have a good one