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Device Plan Payoff

PhoneChanger
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Anyone know why O2 won't allow you to make payments to your device plan online? (as in to make additional payments, or to pay it off?) the only option I can see to pay it off is via the upgrade route...

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pgn
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Makes sense that you can only make an overpayment on or after the date that your bill falls due, @jezza1234.
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Message 11 of 22
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PhoneChanger
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To confirm, having tried also, you cannot make overpayments online for your device plan.

You can make overpayments to airtime plans, but when it comes to the device plan you can make a single payment once the bill has been produced (and payment not taken) and this amount can only be up to the amount due.

Once your bill has been produced and payment taken you cannot make any more payments to the device plan.
Message 12 of 22
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jezza1234
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See? I do not speak with forked tongue 😂😂
Message 13 of 22
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Anonymous
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I have been able to do it before so I do know what I’m talking about so do not be so sarcastic to others

Message 14 of 22
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jezza1234
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I have been able to do it before so I do know what I’m talking about so do not be so sarcastic to others

iPhone XR 64GB
 
 
Never doubted it for a second, and as indicated by myself after trying it twice, and others, it would seem that you can't anymore.
 
I never set out to be sarcastic and do not consoder myself to be so. Unfortuantely this is the downside to forums and social media in that comments can be read and interpreted in many ways and can often be misconstrued
 
So if I have caused offence my unreseved apology to anyone that felt or feels that I am being sarcastic.
 
peace and love all
 
 
Message 15 of 22
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liggerz87
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You'll have to call them
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jonsie
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@liggerz87 wrote:
You'll have to call them

yes....wink

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Message 17 of 22
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jonsie
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@jezza1234 wrote:

I have been able to do it before so I do know what I’m talking about so do not be so sarcastic to others

iPhone XR 64GB
 
 
Never doubted it for a second, and as indicated by myself after trying it twice, and others, it would seem that you can't anymore.
 
I never set out to be sarcastic and do not consoder myself to be so. Unfortuantely this is the downside to forums and social media in that comments can be read and interpreted in many ways and can often be misconstrued
 
So if I have caused offence my unreseved apology to anyone that felt or feels that I am being sarcastic.
 
peace and love all
 
 

Your posts certainly didn't come across as sarcastic. More a case of people being sensitive when wrong.smiling

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Message 18 of 22
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Anonymous
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Not wrong actually. I know it works but obviously You all think you know it all so I’ll leave you to it
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pgn
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I am no longer on a Refresh tariff, so can no longer try to pay more of my Device Plan to see what happens...

However I did consider it once on my previous contract, but found it would not reduce my monthly payments, but would reduce the term over which I had to pay. Or somesuch.

I do recall that I may have had to phone them to do this *}shudder{*

🤷‍♂️
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