Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Posts: 15,839
Topics: 138
Solutions: 81
Registered: ‎11-04-2012

Re: Device Plan Payoff

Makes sense that you can only make an overpayment on or after the date that your bill falls due, @jezza1234.
Most Random Thread.pngMost Useful Guide.pngWe cannot access your account
Level 29: Intuitive
Posts: 1,264
Registered: ‎02-07-2013

Re: Device Plan Payoff

To confirm, having tried also, you cannot make overpayments online for your device plan.

You can make overpayments to airtime plans, but when it comes to the device plan you can make a single payment once the bill has been produced (and payment not taken) and this amount can only be up to the amount due.

Once your bill has been produced and payment taken you cannot make any more payments to the device plan.
Level 12: Nimble
Posts: 329
Registered: ‎15-12-2014

Re: Device Plan Payoff

See? I do not speak with forked tongue 😂😂
Anonymous
Posts: 0

Re: Device Plan Payoff

I have been able to do it before so I do know what I’m talking about so do not be so sarcastic to others

Level 12: Nimble
Posts: 329
Registered: ‎15-12-2014

Re: Device Plan Payoff

I have been able to do it before so I do know what I’m talking about so do not be so sarcastic to others

iPhone XR 64GB
 
 
Never doubted it for a second, and as indicated by myself after trying it twice, and others, it would seem that you can't anymore.
 
I never set out to be sarcastic and do not consoder myself to be so. Unfortuantely this is the downside to forums and social media in that comments can be read and interpreted in many ways and can often be misconstrued
 
So if I have caused offence my unreseved apology to anyone that felt or feels that I am being sarcastic.
 
peace and love all
 
 
Level 19: Quirky
Posts: 1,138
Registered: ‎22-04-2017

Re: Device Plan Payoff

You'll have to call them
Posts: 82,550
Topics: 576
Solutions: 3,988
Registered: ‎04-01-2009

Re: Device Plan Payoff

Posts: 82,550
Topics: 576
Solutions: 3,988
Registered: ‎04-01-2009

Re: Device Plan Payoff


@jezza1234 wrote:

I have been able to do it before so I do know what I’m talking about so do not be so sarcastic to others

iPhone XR 64GB
 
 
Never doubted it for a second, and as indicated by myself after trying it twice, and others, it would seem that you can't anymore.
 
I never set out to be sarcastic and do not consoder myself to be so. Unfortuantely this is the downside to forums and social media in that comments can be read and interpreted in many ways and can often be misconstrued
 
So if I have caused offence my unreseved apology to anyone that felt or feels that I am being sarcastic.
 
peace and love all
 
 

Your posts certainly didn't come across as sarcastic. More a case of people being sensitive when wrong.smiling

Anonymous
Posts: 0

Re: Device Plan Payoff

Not wrong actually. I know it works but obviously You all think you know it all so I’ll leave you to it
Posts: 15,839
Topics: 138
Solutions: 81
Registered: ‎11-04-2012

Re: Device Plan Payoff

I am no longer on a Refresh tariff, so can no longer try to pay more of my Device Plan to see what happens...

However I did consider it once on my previous contract, but found it would not reduce my monthly payments, but would reduce the term over which I had to pay. Or somesuch.

I do recall that I may have had to phone them to do this *}shudder{*

🤷‍♂️
Most Random Thread.pngMost Useful Guide.pngWe cannot access your account