Detailed call log for 02 Pay&Go

[Anonymous]

How do I request a detailed call/text log (numbers, call duration) for my 02 Pay&Go mobile (for the past 6 months)? My previous phone operator showed this data on my internet account page, but I cannot find it with 02.

Thank you.

[perksie · Accepted solution]

You need to make a subject access request, it costs £10.

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

O2 don't provide a detailed bill for Pay and Go whereas some like Virgin do.

[Anonymous]

Hi eagle_ami

As said they are not fully detailed for Payg Accounts.

The Subject Access Request supplies you your outgoing calls or texts only.

Incoming calls are not included and would have to be requested by a solicitor.

[perksie]

All of that information was included in my link of course!