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Deposit

SAMSUNGS20ULTR
Level 1: Joiner
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on ‎10-06-2020 11:11

on ‎10-06-2020 11:11

At 10 of March I received my Samsung S20 Ultra,when I bought it o2 took a deposit 475£ and they said if they will see after 3 months that I'm paying they will give me back this money,I didn't receive anything yet so what can I do to get the money back?
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MI5
Level 94: Supreme
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on ‎10-06-2020 11:13

on ‎10-06-2020 11:13

@SAMSUNGS20ULTR 

You need to call O2 and ask that it is returned.

It will be credited back to you on your 4th bill.

Guide: Coronavirus Community Help and Support 

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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