09-04-2021 06:44
Solved! Go to Solution.
09-04-2021 07:48
Hi @Nazaria
The money will be sitting in your bank as reserved funds. If your order was not accepted it should be returned to you within 3-4 days.
If you want to call O2 then
All numbers are in this guide
Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
Veritas Numquam Perit
09-04-2021 07:48
Hi @Nazaria
The money will be sitting in your bank as reserved funds. If your order was not accepted it should be returned to you within 3-4 days.
If you want to call O2 then
All numbers are in this guide
Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
Veritas Numquam Perit
09-04-2021 17:20
09-04-2021 18:26
09-04-2021 18:26