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Deposit refund after cancellation

Francesco8
Level 1: Joiner
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Two days ago I ordered a mobile phone with a plan. Afterwards I realised I ordered the wrong phone, so yesterday I called to get my contract and order cancelled. When I ordered I paid for a deposit. Am I supposed to get it back? When?
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Cleoriff
Level 94: Supreme
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@Francesco8 

Yes you will get it back. It could be returned into your bank in 5 days. However with the Christmas rush, it may well be later

Gove O2 a call on any number in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 123323 Posts
  • 826 Topics
  • 7473 Solutions
Registered:

@Francesco8 

Yes you will get it back. It could be returned into your bank in 5 days. However with the Christmas rush, it may well be later

Gove O2 a call on any number in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
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