cancel
Showing results for 
Search instead for 
Did you mean: 

Deposit for upgrade

jamieleewv1
Level 1: Joiner
  • 38 Posts
  • 14 Topics
  • 0 Solutions
Registered:

Hi guys. Just joined O2 I applied for a pay monthly phone but due to my credit score O2 wanted a £300 deposit. They gave me another option underneath of taking a SIM only refresh deal 12 month contract and after 6 months of paying bills on time I'd be able to upgrade to a phone plan. 

 

I've chosen the second option as I'm not in a major rush for a phone right now anyway.

 

My question is is this upgrade after 6 months guaranteed so long as my payments are made on time? Or will I be credit checked again at 6 months even if all my bills are paid on time? I only ask as I wouldn't want another search on my credit score as I'm trying to build my credit back up.

 

I've attached image of what option I had below for clarification.

 

Thanks

 

Screenshot_20230119-113655.png

Message 1 of 3
900 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 78: King of Kings
  • 12045 Posts
  • 69 Topics
  • 3222 Solutions
Registered:

@jamieleewv1 

 

You can still be subject to credit and affordability checks, and when you take out a Handset you agree to a Consumer Credit Agreement, and they do reserve the right to doa hard check on these.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 3
896 Views
2 REPLIES 2

madasaf1sh
Level 78: King of Kings
  • 12045 Posts
  • 69 Topics
  • 3222 Solutions
Registered:

@jamieleewv1 

 

You can still be subject to credit and affordability checks, and when you take out a Handset you agree to a Consumer Credit Agreement, and they do reserve the right to doa hard check on these.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
897 Views

Enlli
Level 69: Guiding Light
  • 8981 Posts
  • 66 Topics
  • 1794 Solutions
Registered:

As above there will be another credit check and hard search for the handset

Plus £28 for those allowances is expensive. You will also have to factor in the price rise in April which will probably be around another £3.50 per month.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 3
894 Views