on 27-03-2019 02:22
Solved! Go to Solution.
27-03-2019 06:22 - edited 27-03-2019 06:22
27-03-2019 06:22 - edited 27-03-2019 06:22
Hi @Pete6969 please see help pages here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s... and here
Also ask customer services to place a premium rate charge on your account.
27-03-2019 06:22 - edited 27-03-2019 06:22
27-03-2019 06:22 - edited 27-03-2019 06:22
Hi @Pete6969 please see help pages here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s... and here
Also ask customer services to place a premium rate charge on your account.
on 27-03-2019 19:13
on 27-03-2019 19:13
@Pete6969 wrote:
I have had charges for demon games and have had not signed up to it. Can any one tell me how to stop this please?
Demon Games is a Payforit "service" operated by a company called PMConnect.
The PSA has the following information about the shortcode number below:-
65101 Customer care number
0330 122 4968
Customer care website
http://www.mobilechargesupport.com
Search result provided by
PM Connect Ltd
Service connected on
13 August 2018
Service terminated on
This service is still operating
Name of service
Demon Games
Type of service
Entertainment - non-adult
Service description
PM Connect Ltd has not provided this information
How much does this service cost?
£3 per week
If you would like to find out more about this service or have a question about it, then you should contact the service provider below.
PM Connect Ltd
4th Floor
Colmore Gate
2-6 Colmore Row
Birmingham
B3 2QD
United Kingdom
Sending a STOP text to 65101 should stop the charges. There will be a charge of about 10p for sending this text. You should add this charge to any refund you claim from PMConnect.
Once you have stopped the charges, you should contact PMConnect to insist on a FULL refund.
You need to be aware that O2 leak your phone number to third parties when you access the internet using mobile data, and this is probably how your number was acquired in order to make these charges. The system which does this is called 'Payforit'.
These companies use vulnerabilities of the 'Payforit' system to obtain consumers numbers and sign them up to bogus subscriptions. Simply closing an innocent looking popup can pass your number to these scammers.