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Demon games

Pete6969
Level 1: Joiner
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I have had charges for demon games and have had not signed up to it. Can any one tell me how to stop this please?
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MI5
Level 94: Supreme
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Hi @Pete6969 please see help pages here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s... and here 

https://payforitsucks.co.uk/

Also ask customer services to place a premium rate charge on your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

Hi @Pete6969 please see help pages here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s... and here 

https://payforitsucks.co.uk/

Also ask customer services to place a premium rate charge on your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Payforit_Sucks
Level 17: Luminescent
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Registered:

@Pete6969 wrote:
I have had charges for demon games and have had not signed up to it. Can any one tell me how to stop this please?

@Pete6969 

 

Demon Games is a Payforit "service" operated by a company called PMConnect.

 

The PSA has the following information about the shortcode number below:-

65101 Customer care number

0330 122 4968

Customer care email

help@pmconnect.co.uk

Customer care website

http://www.mobilechargesupport.com

Search result provided by

PM Connect Ltd

Service connected on

13 August 2018

Service terminated on

This service is still operating

Name of service

Demon Games

Type of service

Entertainment - non-adult

Service description

PM Connect Ltd has not provided this information

How much does this service cost?

£3 per week

If you would like to find out more about this service or have a question about it, then you should contact the service provider below.

PM Connect Ltd
4th Floor
Colmore Gate
2-6 Colmore Row
Birmingham
B3 2QD
United Kingdom

 

Sending a STOP text to 65101 should stop the charges. There will be a charge of about 10p for sending this text. You should add this charge to any refund you claim from PMConnect.

 

Once you have stopped the charges, you should contact PMConnect to insist on a FULL refund.

 

You need to be aware that O2  leak your phone number to third parties when you access the internet using mobile data, and this is probably how your number was acquired in order to make these charges. The system which does this is called 'Payforit'.

These companies use vulnerabilities of the 'Payforit' system to obtain consumers numbers and sign them up to bogus subscriptions. Simply closing an innocent looking popup can pass your number to these scammers.

 

 

Phone payment scam? Need independent advice? Payforit Faq for O2 Customers
 
Help put a stop to these scams. Join our Facebook Group
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