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Delivery

Sc1965
Level 1: Joiner
  • 2 Posts
  • 2 Topics
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Registered:

Done a upgrade yesterday got a email yesterday to say I would receive my phone today wasn’t able to track it waited in all day still nothing thanks o2 for wasting my day 👍

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MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

Call customer services to see what happened http://www.o2.co.uk/contactus

Some other links which may help.

http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

 

https://www.o2.co.uk/help/phones-sims-and-devices/collection-and-delivery

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

Call customer services to see what happened http://www.o2.co.uk/contactus

Some other links which may help.

http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

 

https://www.o2.co.uk/help/phones-sims-and-devices/collection-and-delivery

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
  • 5434 Posts
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  • 65 Solutions
Registered:

Hi @Sc1965, have you received any further info on your new phone since you last posted? Let us know how you're getting on with this and if you need more help slight_smile

 

Which phone did you go for?

Access for You: Registration - Find out how to register for our Access for You service.
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If you'd like to take part, why not register? slight_smile
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