Delivery address

[InnaVirsta]

Hello!

I want to buy an iPhone 15 Pro with a monthly plan. But when I want to add my home address for the Contract Information, it can’t find it. It’s (REMOVED)

And I am not able to proceed with my order. Could you help me in this situation?

Thank you!

Best Regards,

Inna

[TallTrees]

Hello @InnaVirsta 

Welcome to the o2 Community forum 

PLEASE REMOVE YOUR PERSONAL DETAILS 

USE EDIT in the RhCorner  DROP DOWN 

you need to contact o2 customer services on social media here to get this sorted leave a message 

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

FLAGGED 

[Oxonian]

@InnaVirsta 

Can you visit an O2 retail store ? 

I am sure that the staff would be pleased to help you.