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Deliveries

Jord2209
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Are O2 currently still delivering when you order online as I know many staff will be off work right now due to the pandemic.
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Cleoriff
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@Jord2209 

They are but with reduced service

Veritas Numquam Perit

Girl in a jacket
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Jord2209
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Great thanks.
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Cleoriff
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No problem @Jord2209 wink

Veritas Numquam Perit

Girl in a jacket
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gmarkj
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A quick warning though @Jord2209 - o2 does not have a live stock system, so although everything shows as available they might not have stock...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Jord2209
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Oh I see I didn’t realise that I ordered the Apple Watch thinking it was in stock as it said it was online. I think maybe I’m just going to have to wait it out then as I don’t want to bother the contact centre as I know they will be busy with more urgent enquiries right now. Thanks @gmarkj
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gmarkj
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Not a problem.
If you have ordered it then you should get either a "sorry we don't have stock" email, or (if you are lucky) a "we have despatched your order" email. That will be the best guide as to what is going on.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Jord2209
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I haven’t had either so maybe delivery is taking longer under the current circumstances it will be a week tomorrow since I ordered so I will see if I receive an email in the next few days.
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