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Deleting monthly bill records containing phone numbers

Anonymous
Not applicable

Is it possible to delete previous bills once viewed from account data records or at least to remove any calls logged to certain numbers, so that there is no visible log? 

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MI5
Level 94: Supreme
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Registered:
No that's not an option, sorry.
Records are required to be kept for 2 years for audit purposes.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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